DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually

anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

DocuSign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Enterprise sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging DocuSign’s platform.

This position is an individual contributor role reporting to Senior Manager, Solutions Consulting EMEA, and is designated Flex (Hybrid).

Responsibility 

• Understand complex customer business problems within the assigned territory and client-base
• Visualise customer internal systems and information topology
• Map customer problems and systems to DocuSign solutions
• Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions & business process diagrams
• Articulate selected recommendations
• Deliver trusted, long-term, high ROI solutions
• Partner with sales to deliver on revenue plan
• Exhibit proficiency of the core platform, including all current and future features
• Leverage knowledge gained from production deployments and customer experiences
• Communicate as well as champion the methods, processes, and certifications which make DocuSign the most secure partner for eSignature transactions

What you bring

Basic

• Experience within a pre-sales role selling SaaS solutions and concepts
• BS/BA degree or equivalent in relevant work experience

Preferred 

• Prior pre-sales experience within an enterprise level SaaS offering, ideally cloud-based
• Proficient in delivering software demonstrations in-person and virtually
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.
• Proven experience working with employees at all levels of an organization
• Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
• Familiarity w/system integration methods such as web services, SOAP APIs & REST APIs
• Familiarity with web-based solutions, website development, HTML, XML, and structured data
• Familiarity with CLM solutions and electronic signature concepts a plus
• Fluency in other European languages a plus
• Strong verbal and written communication skills
• Willingness to travel 30% or more as needed
• Fluency in German and English

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.